Manage Users

This section explains how to add, edit, activate, deactivate, delete users and also how to manage the permissions and assign users to groups in the Syncfusion Report Server.

Users can only be added, edited, or deleted by the users belonging to the System Administrator group.

Manage Users

Add new users

New users can be added to the Report Server individually or in bulk using CSV import.

Add individual users

To add new users to the Report Server, click New User and then Create User from the User Management page.

The Add User dialog will be shown as in the following image.

Add User

Fill the form with Username, Email address, First name, and Last name and click Add.

New account will be created for users in the Report Server. Regarding account activation, refer to the Account Settings section for more details.

Import users from CSV

To automate the process of adding large number of users to a Syncfusion Report Server, you can download the CSV template file and add the users in it and then import the file.

You can navigate to user management page by clicking the User Management icon as follows.

Import from CSV - Navigation


This section will explain how to import the users from CSV file, which can be downloaded from the following location in Report Server application.

Import from CSV - Download CSV template

Add users from CSV file

In Report Server, click Import from csv.

Import from CSV - Goto Import CSV users page

CSV file Requirements

The first row in the CSV template represents the column heading. Syncfusion Report Server assumes that the data from the second line in the file represents the user.

The two types of User account activation are:

  • Automatic
  • Email

The following columns are considered as mandatory in the downloaded CSV file:

  • Username
  • Email address
  • Full Name
  • Password : If the Syncfusion Report Server configured with Automatic account activation, password field should be filled. Otherwise, you can leave the password field as empty.

Follow the below steps to add users using the CSV template:

  1. Download CSV template.
  2. Add users in the CSV file.

    Import from CSV - Add users into CSV file

  3. Save the CSV file and upload it.

    Import from CSV - Upload CSV file

  4. After uploading the file, the user details will be shown in the grid as in the following image.

    Import from CSV - User detail in grid

If the Syncfusion Report Server configured with Email activation, the activation mail will be send to the user’s mail Id. If the Syncfusion Report Server configured with Automatic activation, the user will be automatically activated.

  1. After uploading the users in Report Server, the results are displayed as shown in the following image.

    Import from CSV - Success Message

Edit users

User profile details can be edited from the users edit page as shown in the following image.

Edit User

First Name, Last Name, Email address, Phone number and profile picture and the login password for the user can be edited by the users belonging to the ‘System Administrator’ group.

Edit Password

Delete users

Users can be deleted from the Report Server when the user no longer requires the access. Users can be deleted from the user management page or from the edit page.

From user management page

Delete user from user management page

From user edit page

Delete user from user edit page

Deactivate users

Users can be deactivated at any time. Once deactivated, the user cannot log into the Report Server.
To deactivate a user, select inactive from the status dropdown in the user edit page.

Deactivate user account

Activate users

Inactive users can be activated by clicking the Activate User button in the user edit page.

Activate user account

This will send an account activation email to the user with an activation link to activate the account and again this activation link will be valid only for 3 days.

If the user has not received the activation email within 3 days or missed to activate the account, the System Administrator has to resend the activation email to the user.

Activate user account - Resend Activation code

Manage permissions

Check the Manage Permissions section to learn how to manage permissions to an user.

Assign users to group

Users can be assigned to one or many groups from the user management page.

Assign group to selected users

Users can be assigned to an existing group.

Assign existing group to selected users

A new group can also be created at this time and the selected users can be assigned to the new group.

Assign new group to selected users


All the users in the group will have the permissions of assigned group.

REST API reference

The following table illustrates the list of available APIs related to users in Syncfusion Report Server.

Action HTTP Method Endpoint Description
AddUser POST /api/v1.0/users Adds a user to the server. Username, Email ID and Firstname of the user should be passed as input.
AddUserWithPassword POST /api/v2.0/users Adds user with password. Should provide user details as input.
GetUsers GET /api/v1.0/users Returns the list of users on the server.
EditUser PUT /api/v1.0/users/{user} Modifies information about the specified user.
DeleteUser DELETE /api/v1.0/users/{user} Deletes the specified user on the server.
GetUserDetail GET /api/v1.0/users/{user} Returns user details on the server for a specified user.
ActivateDeactivateUser PUT /api/v2.0/users/{user} Activate or deactivate the user account. Provide username or email id of user in the path parameter and activation or deactivation request in request body.
GetGroupsOfUser GET /api/v2.0/users/{user}/groups Get group details of particular user. User ID, Username or Email ID of the user should be passed in path parameter.
DownloadCsvTemplate GET /api/v2.0/csv-users/download-template Download CSV template.
CsvUserImport POST /api/v2.0/csv-users Adds CSV users to server. Should provide CSV file as input.


Username or email ID of users should be passed in path parameter Update user, Delete user, and Get particular user detail APIs.