Troubleshoot the project

12 Dec 20246 minutes to read

Troubleshoot the project with the Syncfusion® configuration and apply the fix, such as wrong.NET Framework version of a Syncfusion® assembly to the project or missing any Syncfusion® dependent assembly of a referred assembly. The Syncfusion Troubleshooter can perform the following tasks:

  • Report the Configuration issues.
  • Apply the solution

Report the Configuration issues

The steps below will assist you in using the Syncfusion Troubleshooter by Visual Studio.

Check whether the WPF Extensions - Syncfusion are installed or not in Visual Studio Extension Manager by going to Extensions -> Manage Extensions -> Installed for Visual Studio 2019 or later and for Visual Studio 2017 or lower by going to Tools -> Extensions and Updates -> Installed. If this extension not installed, please install the extension by follow the steps from the download and installation help topic.

  1. To open Syncfusion Troubleshooter Wizard, follow either one of the options below:

    Option 1
    Open an existing Syncfusion WPF Application, Click Extensions-> Syncfusion Menu and choose Essential Studio® for WPF > Troubleshoot… in Visual Studio.

    Syncfusion Troubleshooter via Syncfusion menu

    NOTE

    In Visual Studio 2017 or lower, click Syncfusion Menu and choose Essential Studio® for WPF > Troubleshoot… in Visual Studio.

    Syncfusion Troubleshooter via Syncfusion menu

    Option 2
    Right-click the Project file in Solution Explorer, then select the command Syncfusion Troubleshooter…

    Syncfusion Troubleshooter add-in

  2. Analyze the project now, and if any Syncfusion® controls project configuration errors are discovered, they will be reported in the Troubleshooter dialog. If there are no configuration issues with the project, the dialog box will indicate that no modifications are required in the following areas:

  • Syncfusion assembly references.
  • Syncfusion NuGet Packages.

  • Syncfusion Toolbox Configuration.

    No configuration changes required dialog box

IMPORTANT

The Syncfusion Troubleshooter options will be visible only for Syncfusion® projects which means the project should contain Syncfusion® assemblies or Syncfusion® NuGet packages referred, and project should be .NET Framework project.

The Syncfusion Troubleshooter handles the following project configuration issues:

  1. Assembly Reference Issues.

  2. NuGet related Issues.

  3. Toolbox Configuration Issues.

Assembly Reference Issues

The Syncfusion Troubleshooter handles the assembly reference issues listed below in Syncfusion® Projects.

  1. Dependent assemblies are missing for referred assemblies from project.

    For Instance: : If “Syncfusion.Chart.WPF” assembly referred in project and “Syncfusion.Shared.WPF” (dependent of Syncfusion.Chart.Base) not referred in project, the Syncfusion Troubleshooter will show dependent assembly missing.

    Dependent assemblies missing issue shown in Troubleshooter wizard

  2. Syncfusion Troubleshooter compare all Syncfusion® assembly’s versions in the same project. If found any Syncfusion assembly version inconsistency, the Syncfusion Troubleshooter will show Syncfusion assemblies version mismatched.

    For Instance: If “Syncfusion.Tools.WPF” assembly (v17.1450.0.32) referred in project, but other Syncfusion assemblies referred assembly version is v17.1450.0.38. The Syncfusion Troubleshooter will show Syncfusion assembly version mismatched.

    Assembly version mismatched issue shown in Troubleshooter wizard

  3. Framework version mismatching (Syncfusion Assemblies) with project’s .NET Framework version. Find the supported .NET Framework details for Syncfusion assemblies in the following link,

    https://help.syncfusion.com/common/essential-studio/assembly-information#supported-framework-version-for-essential-studio-assemblies

    For Instance: The.NET Framework of the application is v4.5 and “Syncfusion.Tools.WPF” assembly (v17.1460.0.38 & .NET Framework version 4.6) referred in same application. The Syncfusion Troubleshooter will show Syncfusion assembly .NET Framework version is incompatible with project’s .NET Framework version.

    Target Framework version of application

    Framework mismatch issue shown in Troubleshooter wizard

NuGet Issues

The Syncfusion Troubleshooter addressed following NuGet package related issues in Syncfusion® projects.

  1. If the application has Syncfusion NuGet packages in multiple versions, then Syncfusion Troubleshooter will show Syncfusion NuGet package version is mismatched.

    For Instance: Syncfusion WPF platform packages installed multiple version (v16.4.0.54 & v17.1.0.38), Syncfusion Troubleshooter will be shown Syncfusion package version mismatched.

    Syncfusion NuGet Packages version mismatched issue shown in Troubleshooter wizard

  2. Installed Syncfusion NuGet package’s Framework version is differing from the project’s .NET Framework version.

    For Instance: If “Syncfusion.SfBulletGraph.WPF40” NuGet package version(v15.4.0.17 with 4.0 Framework) installed in project, But the project .NET Framework version is 4.5. So, the Syncfusion Troubleshooter will show Syncfusion package Framework version is mismatched.

    Syncfusion NuGet packages Framework version mismatched issue shown in Troubleshooter wizard

  3. Dependent NuGet package of the installed Syncfusion NuGet packages is missing.

    For Instance: If install Syncfusion.Chart.WPF NuGet package alone in project, Syncfusion Troubleshooter will show the Syncfusion.Chart.Base and other dependent NuGet package missing.

    Dependent NuGet package missing issue shown in Troubleshooter wizard

IMPORTANT

Internet connection is required to restore the missing dependent packages. If internet is not available, the dependent packages will not be restored.

Toolbox Configuration Issues

In Syncfusion® projects, the Syncfusion Troubleshooter addresses the following Toolbox Configuration issues.

  1. If the project .NET Framework version’s Syncfusion Toolbox is not installed/configured, the Syncfusion Troubleshooter will show Syncfusion Toolbox .NET Framework version is mismatched.

    For Instance: If latest Syncfusion assembly reference version is v17.1.0.38 but Toolbox assemblies configured v17.1.0.32, the Syncfusion Troubleshooter will show Syncfusion Toolbox version mismatched.

    Syncfusion Toolbox Framework version mismatched issue shown in Troubleshooter wizard

  2. If the configured version of Syncfusion Toolbox differs from the latest Syncfusion assembly reference version or NuGet package version in the same project, the Syncfusion Troubleshooter will indicate that the Syncfusion Toolbox version is mismatched.

    For Instance: If latest Syncfusion assembly reference version is v17.1.0.38 but Toolbox assemblies configured v17.1.0.32, the Syncfusion Troubleshooter will show Syncfusion Toolbox version mismatched.

    Syncfusion Toolbox version mismatched issue shown in Troubleshooter wizard

Apply the solution

  1. After loading the Syncfusion Troubleshooter dialog, check the corresponding check box of the issue to be resolved. Then click the “Fix Issue(s)” button.

    Syncfusion Troubleshooter wizard with project configuration issues

  2. A dialog appears, which will ask to take a backup of the project before performing the troubleshooting process. If you need to backup the project before troubleshooting, click “Yes” button.

    Syncfusion Troubleshooter backup dialog

  3. Wait for a while, the Syncfusion Troubleshooter is resolving the selected issues. After the troubleshooting process completed, there will be a status message in the Visual Studio status bar as “Troubleshooting process completed successfully”.

    Syncfusion Troubleshooter process success status message in visual studio status bar

  4. Then, Syncfusion® licensing registration required message box will be shown if you installed the trial setup or NuGet packages since Syncfusion® introduced the licensing system from 2018 Volume 2 (v16.2.0.41) Essential Studio® release. Navigate to the help topic, which is shown in the licensing message box to generate and register the Syncfusion® license key to your project. Refer to this blog post for understanding the licensing changes introduced in Essential Studio®.

    Syncfusion license registration required information dialog in Syncfusion Troubleshooter